Privacy Policy

Privacy Policy

Last Update: September 25th, 2025

highriverlabs.com is committed to safeguarding your privacy. If you have any questions or concerns regarding the use of your Personal Data, please contact us at [email protected].

By using this site and our services, you consent to the processing of your Personal Data as described in this Privacy Policy. We may update or modify this Privacy Policy periodically, so we encourage you to review it regularly.

Table of Contents

  1. Definitions

  2. Data Protection Principles

  3. Data Subject Rights

  4. Data We Gather

  5. How We Use Your Personal Data

  6. Who Has Access to Your Personal Data

  7. How We Secure Your Data

  8. Children’s Privacy

  9. Cookies and Tracking Technologies

  10. Arbitration Clause

  11. How to Contact Us

  12. Changes to This Privacy Policy

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations performed on Personal Data.
Data Subject – a natural person whose Personal Data is being processed.
Child – any natural person under 16 years of age.
We/Us – refers to highriverlabs.com.
Personal Information (for U.S. consumers) – any information that identifies, relates to, describes, or could be reasonably linked, directly or indirectly, with a particular consumer or household.

This includes but is not limited to:

  • Identifiers such as name, address, email, IP address, or account name

  • Commercial information, including products or services purchased or considered

  • Biometric and geolocation data

  • Internet or electronic network activity information

  • Audio, visual, or similar data

  • Employment-related or professional information

  • Inferences drawn to create consumer profiles

Publicly available or deidentified data is not considered Personal Information.

Data Protection Principles

We adhere to the following principles:

  • Processing is lawful, fair, and transparent.

  • Processing is limited to the purpose for which data is gathered.

  • We collect and process only minimal, necessary data.

  • Data is stored only for as long as required.

  • We ensure accuracy, integrity, and confidentiality of all data processed.

Data Subject’s Rights

You have the right to:

  • Information – know whether your Personal Data is being processed and by whom.

  • Access – request and obtain a copy of your Personal Data.

  • Rectification – request correction of inaccurate or incomplete data.

  • Erasure – request deletion of your data under certain circumstances.

  • Restriction of Processing – request limited processing under specific conditions.

  • Objection – object to certain types of data processing, including marketing.

  • Automated Processing – object to decisions based solely on automated processes, including profiling.

  • Data Portability – request your data in a machine-readable format.

  • Lodge Complaints – contact supervisory authorities if you are dissatisfied.

  • Withdraw Consent – revoke any consent given for data processing.

Data We Gather

Information You Provide

highriverlabs.com may collect the following information:

  • Name

  • Email address

  • Mailing address

  • Telephone or mobile number

  • Payment information (e.g., credit/debit card)

  • Social media handles or usernames

  • Company and professional title

  • Industry and demographic data

  • Content or activities viewed on highriverlabs.com

When registering or providing information, you agree to provide only accurate, current, and complete details.

Automatically Collected Information

We may automatically collect:

  • Browser type and version

  • Operating system

  • Device type and identifier

  • IP address

  • ISP details

  • Pages visited and content viewed

  • Geolocation and connection speed

  • Referring site and time of visit

Information from Third Parties

If you connect highriverlabs.com with third-party platforms (such as social networks), we may receive your name, username, photo, demographic data, or any publicly available profile information. This information will be handled according to this Privacy Policy.

How We Use Your Personal Data

We process your data in order to:

  • Provide products and services from highriverlabs.com

  • Communicate with you regarding services, offers, or updates

  • Improve our website and develop new services

  • Personalise your user experience

  • Protect our users, systems, and business operations

Processing Grounds

We process your data based on:

  • Contractual necessity – providing requested services or transactions

  • Legitimate interest – analysing usage, improving services, and marketing similar offers

  • Legal obligations – complying with applicable laws

  • Consent – sending newsletters, marketing materials, or research participation

We may anonymise Personal Data for analytical or statistical use.

Who Has Access to Your Personal Data

We do not sell or share your data with unrelated third parties. Data may be shared with trusted partners who assist in service delivery or business operations. All partners are contractually obligated to maintain data confidentiality.

To opt out of data sharing or marketing communications, please contact [email protected].

Nevada Consumers

Nevada residents may request that highriverlabs.com refrain from selling their personal information. To exercise this right, please contact [email protected].

California Consumers

California residents have the right to:

  • Opt out of the sale of their Personal Information.

  • Request disclosure of categories or specific pieces of Personal Information collected.

  • Request deletion of their Personal Information.

  • Receive equal service and pricing even after exercising privacy rights.

To exercise these rights, please email [email protected] with your request. We may verify your identity by matching details we hold before completing the request.

How We Secure Your Data

We take every reasonable step to protect your Personal Data, including:

  • Using HTTPS and encrypted data storage where applicable.

  • Monitoring for vulnerabilities or attacks.

  • Limiting access to authorised personnel only.

Although we take all reasonable precautions, no system can guarantee absolute security. In the event of a data breach, we will notify authorities and affected users promptly.

If you have an account with us, you are responsible for keeping your login credentials confidential.

Children’s Privacy

We do not knowingly collect or sell data from individuals under the age of 16. If you believe that a child has provided us with personal data, please contact [email protected] so we can delete the information promptly.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website usage and performance

  • Enhance user experience

  • Personalise content and advertising

You can control or disable cookies via your browser settings, though this may limit some website functionality.

Cookie Types

  • Necessary Cookies – essential for site functionality.

  • Functional Cookies – remember user preferences.

  • Analytics Cookies – measure usage and improve experience.

  • Advertising Cookies – deliver relevant ads and limit repetition.

Cookies may have durations between session-only and up to two years, depending on purpose.

You may opt out of analytics and tracking cookies by adjusting your browser settings or contacting [email protected].

Our “Do Not Track” Policy

Currently, highriverlabs.com does not respond to “Do Not Track” signals due to a lack of industry standards for such requests.

Arbitration Clause

Individual Arbitration as Sole Remedy

Any dispute or claim arising from this Privacy Policy shall be resolved through final and binding individual arbitration in San Diego, California, under JAMS Comprehensive or Streamlined Arbitration Rules.

If you reside outside the United States, arbitration will also be conducted in San Diego, under JAMS International Arbitration Rules, in English.

Negotiation Prior to Arbitration

Both parties will attempt to resolve disputes through good faith negotiation before initiating arbitration.

Confidentiality

All arbitration proceedings and outcomes shall remain confidential unless disclosure is required by law.

Waiver of Class Action

By using highriverlabs.com, you agree to bring claims solely in your individual capacity and not as part of a class or group action.

Waiver of Jury Trial

By agreeing to arbitration, both parties waive the right to a court or jury trial.

Fees and Costs

Each party will bear its own costs unless the arbitrator awards fees under applicable law.

Severability

If any part of this Arbitration Clause is found unenforceable, the remaining provisions will still apply.

How to Contact Us

For questions, comments, or privacy-related requests, please contact:

Email: [email protected]
Website: highriverlabs.com
Location: United States

Severability (Privacy Policy)

If any section or clause of this Privacy Policy is found invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically without prior notice. A prominent notice will be displayed on our website when significant changes occur. The date at the top of this page indicates the most recent update.